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Customer Help Centre
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What access is needed?
As the pallet will be moved by a manually operated forklift truck, we cannot collect or deliver pallets on gravel drives, steep hills or to locations that are not at ground level. For more information please use live chat or contact [email protected]
Pallet deliveries are made to a kerbside location.
We can only collect from or deliver to ground level locations.
Pallet can be collected and delivered on solid surfaces that facilitate pump truck operation.
Pallet weight must not exceed 1000kg.
Two man installed delivery service not available on standard delivery.
Driver will not enter your premises to collect or deliver your pallet.
We cannot collect or deliver pallets on steep inclines.
We cannot collect or deliver pallets on gravel drives.
Please specify if you require a tail lift for collection or delivery.
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