Customer Help Centre
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Q.
What if my item overhangs the pallet?
A.
Goods must not overhang the pallet as this is likely to result in damage in transit. If your item is not fully contained within the pallet base, your pallet may be refused by the driver.
If you have Goods to ship that exceed the standard pallet base, please contact our customer services team via live help or email us at [email protected].
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