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Customer Help Centre
What can we help you with?
Q.
What can I claim against?
A.
We only offer for claims against partial loss, whole consignment loss and damage.
If you would like more information against damage, please click on this link: How to make a claim for damage?
If you would like more information against partial loss, please click on this link: How to make a claim for partial loss?
If you would like more information against whole partial loss, please click on this link: How to make a claim for whole consignment loss?
Unfortunately, in transport things can happen which are out of our control which means collections and deliveries are not always guaranteed. Therefore, we do not cover for any consequential loss. Please see our Terms and Conditions for further information.
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